Privacy Statement

1. Intergral GmbH Privacy Statement

Protecting your data is very important to us. We would like to ensure that you have a pleasant purchasing experience and that we can welcome you back for future purchases. That’s why we have implemented security and privacy regulations that are binding for our company to ensure the best possible protection for your data when you make purchases on any of our web sites.

We need certain types of information to complete your order, maintain your license keys and to authorize payment. However, we do not collect or save any personal data without your knowledge or prior approval.

Personal data is any information that can be used to determine your identity. This includes information such as your actual name, e-mail address, mailing address and phone number. Information that cannot be directly associated with your real identity (such as your Operating System, ISP used etc.) is not considered personal.

Please note that this Statement only applies to services we offer on the http://www.fusion-reactor.com / / Web sites.   A separate Privacy Statement is available for customers using our Licensing Portal –

These terms and conditions became effective on 1st Jan, 2008 and apply to Intergral GmbH and all related web site(s) – with the exception of All employees of the company and affiliated companies are bound by these terms and conditions.

Company: Intergral Information Solutions GmbH
Address: Schickardstr. 32 D.03
City: 71034 Boeblingen

Our Web sites contain references (links) to third-party Web sites. Data collected on third-party Web sites are subject to the third-party’s privacy regulations. We are not responsible for complying with the third-party’s privacy regulations, nor are we responsible for handling this data. Customers who make their information accessible to a third party should read the third party’s privacy statement.

2. About Intergral

Intergral is an established provider of application monitoring and analysis tools.  Our flagship product, FusionReactor offers realtime insight into your applications, combined with our unique server protection capability – EnGuard.
Protecting your personal data is an extremely important aspect of all of our business areas and processes, both online and offline.

3. Data collection, storage, and processing

You can access and retrieve information from our websites without having to enter personal data. We collect personal data only with your knowledge and prior approval. When we collect data, it is voluntary for registration, order and survey purposes using forms, or via e-mail.

To process your order manually (not via our ShareIT order processing partner), we ask for your name, billing address, delivery address and e-mail address.    We do not ask for your credit card number when processing a manual order.   In case of problems processing your order, we can contact you using this information.
In your order record, we store any email messages which we have sent to you. If you send us an email (at *protected email*) this email is also stored.  This information is used to constantly analyze and improve our customer service and for protection against fraud. In due time, this information will be blocked or deleted, as permitted by law. In addition to this information, for security reasons, each time you access our server, our server and your browser automatically transmit, record and save data which possibly permit identification (such as the IP (Internet Protocol) address of the system you are using to access our Web site; the IP address of the Web site that referred you; your browser type, date and time). This information will not be processed on a personal basis.
We reserve the right to make data anonymous and prepare statistical evaluations that do not allow personal inferences to be drawn.These evaluations may be used for marketing, promotion and other purposes. We will never make available information that allows personal identification of individuals.

4. Cookies
“Cookies” are small data files that are temporarily stored in a designated file in your browser. You can decline cookies at any time if your browser allows you do this. Depending on your browser’s settings, you will receive a notification that our server wants to place a cookie with a particular lifespan on your computer. However, we would like to point out that it will be difficult for you to use our order system if you decline functional cookies (registered customer, shopping cart function, download page).
Cookies allow you to experience faster and more convenient shopping processes (e.g. by allowing multiple software downloads).
The following data will be stored in our cookies: Your session data (session ID, random key), your user name (which can contain personal data), and the language and currency you select.
Whenever our cookies contain personal data, we expressly inform you and ask for your consent (opt-in) before saving the cookie to your computer.

5. Security

We have established technologies and security regulations and procedures to protect your personal information that is under our control. We protect this information from unauthorized access, usage, modification, and illegal or accidental loss. Our servers employ a variety of security mechanisms and authorization processes to hamper unauthorized access.
The order process is protected by a Secure Socket Layer (SSL) connection. All of the data entered on protected pages is encrypted using the 128 Bit SSL (Secure Socket Layer) protocol and transmitted to the recipient via a secure connection. The data can only be read once it is received.
We save your information on specifically protected servers in Germany. Only a few, specially authorized individuals who deal with technical, commercial or editorial server maintenance are granted access to the servers. All company employees who have access to personal customer data are obligated to handle and use this information in an entirely confidential manner.
Every quarter, and every time these regulations are modified, we emphasize to our employees the importance of adhering to the privacy regulations and what they can do to protect customer data.

6. Electronic (email) Newsletters

You have the option of receiving advertisements or marketing related information from our Web site or our company by activating a check box displayed during the order processs or by signing up for this service on our Web site and entering your e-mail address. We will only send you additional information if you expressly ask for it.
You can opt out of this service at any time by clicking on the Unsubscribe link that is included at the end of each advertising e-mail. You will automatically be unsubscribed from this service and will receive no further messages.

7. Data Sharing

We will share your personal data only with our associated companies directly involved in order processing, as well as with a third party product vendor (e.g. Adobe). These persons are legally and/or contractually obligated to use this data only for the purposes of processing an electronic order. Use of the data beyond these parameters is not permitted.
In some cases, personally identifiable information will be shared with, or made accessible to publishers, licensors and/or suppliers located in the United States of America or in a country within the European Economic Area (EEA).
Please note that the European Union to date has rejected the data protection levels in the U.S. and other non-EEA countries (with the exception of Switzerland, Argentina, and Canada) as being inadequate in accordance with the EU Data Protection Directive (95/46/EC).
We assure you that we will not share, sell, or rent your personal data to third parties, unless

1.      We are legally obligated to share this information. This may be necessary for investigations into abuses of our services, or for general legal action. In these cases, personal data will be made available to prosecuting authorities and, if necessary, to injured third parties. This also applies if the user relationship has been terminated. However, we will only share this information if we are provided with justified and documented indication of abuse of our services.

Your payment information will be treated as strictly confidential and will not be shared with third parties uninvolved in payment processing, unless we are legally obligated to do so.

8. Privacy regulation changes

Intergral GmbH has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

10. Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Intergral GmbH
Schickardstr. 32 D.03
+49 (0)7031 221471

This document was last updated on July 10, 2013